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Get your taxes done using TurboTax
If TurboTax says your Employer ID is invalid but you entered the correct number, try these steps:
- Check for Spaces or Extra Characters: Ensure there are no spaces, commas, or periods in the Employer ID field.
- Delete and Re-enter the EIN: Retype the Employer Identification Number (EIN) in the format XX-XXXXXXX.
- Delete Downloaded W-2: If the error persists, delete the downloaded W-2 by clicking the trashcan icon - under income>w2. Then manually enter the information yourself.
To manually enter your W-2 info:
- Open or continue your return.
- Navigate to the W-2 section:
- TurboTax Online/Mobile: Go to W-2.
- TurboTax Desktop: Search for W-2 and select the Jump to link.
- At We'll start with your W-2, select Work on my W-2 and Continue.
- If you land on the Your W-2 summary screen, select Add a new W-2.
- Leave the employer ID section blank and Continue.
- Select Type it in myself.
- Follow the instructions to manually enter your W-2 info.
‎February 26, 2025
6:21 AM