lw15
Level 3

Get your taxes done using TurboTax

Thanks,

Called customer support a couple days ago, but that's still in process.

First call resulted in automated system returning me to this thread.

Second call, placed on hold early in process and decided call had been dropped after about 30 minutes.

Third call, rep asked to view my screen and had me try several things, including uninstalling and reinstalling IL fiduciary, over the course of 30-45 minutes.  At that point I needed to leave for a meeting, so the rep suggested uninstalling and reinstalling Turbo Tax Business when had a chance.  Have completed that process (didn't correct the 2023 Schedule D issue), so now just need to determine when have time to try calling customer service again.