So I just tried to amend my 2023 return in order to carry back a Foreign Tax credit from 2024 that I was unable to use in 2024.
I have the 2023 desktop product. When I create the amendment, it looks like this right out of the gate.
Turbo Tax asks Why did the refund monitor just change to $0?
My question is Why did the refund monitor NOT just change to 0?
If I continue with the amended return and change nothing, my adjusted gross income has been reduced by $1,115. Really? Why? How?
I call support and am basically told that we don't know why your AGI was adjusted, but it must be right. You just need to have faith in the software.
Seriously Turbo Tax... that's the best you can do?
If anyone has any ideas about how I can reach someone knowledgeable about the product they are supporting please let me know.
