I don't give a **bleep** what your experience is. I don't want to jump through hoops and wait for downloads, updates, error message, dropped downloads etc. I just want to stick in a disk anywhere, without internet, without blue tooth and run my tax return. I want a CD that I can place in the folder with my tax return documents after I'm done. It's called providing Value currently providing customer value with like companies is a dying customer benefit. In other words companies are only concerned about themselves and not the people who fund them.
