For TT to disclaim any and all responsibility re transmitting of efiled returns with their so called employee tax experts saying TT has nothing to do with it once the customer transmits an efiled return to TT is just not correct. The efiled return is being transmitted to TT not directly to the IRS. Which is what most of us have figured out by now.
See for example https://money.stackexchange.com/questions/93784/when-you-e-file-your-taxes-with-turbotax-does-intuit... which clarifies that a customer transmitting an efiled return through TT does not go directly to the IRS but instead first to the TT electronic processing center who then sends it on to the IRS (supposedly/eventually). So IMO I suspect some of the cases of transmittal limbo may very well be the result of TT internal processing center based on what we have seen where some customers have gone and filed elsewhere and gotten immediate acceptance/rejection (or within a few hours).
