rterlep
Returning Member

Get your taxes done using TurboTax

I have not added any forms (8453) or documents (pdf's) to my return. It is a simple return with no downloads from outside agencies. 

The threads all refer to pdf docs that were too large.  I repeat, I did not add or download any docs to my return

The prior agent said I might be locked out because I have tried ALL of the solutions I found online: clearing pop ups, cache, cookies, reducing security levels, and turning off the firewall. Gwendolyn said too many attempts to submit may result in being locked out.

 

Please offer a solution that I have not tried or that applies to my situation. Also, am I locked out after numerous attempts to transmit?

 

Rosa