I'm still having this problem regardless of license key - I have spent 3 hours on the phone with Intuit and no one there can figure it out either. Cleared caches, uninstalled/reinstalled, changed browsers, checked each state form for errors with the representative, updated license number, NOTHING works. Also, the link shared appears to be broken.
When it comes to input my credit card number for the Audit Defense (free) or the State e-file, the credit card info box never even comes up - just an error message that says "Oops, we've hit a snag". I need to file! Please help!!!
