To resolve this error, populate box 18 with the information in Box 1 (or Box 16 if different). Some issuers of Form W-2 only put a figure in this box when it differs from the Box 1 figure. If there is no number, the Box 1 (or 16) number can be used here.
It will not cause any issues related to "not matching" the W-2 data as the data sent to the IRS doesn't include the state and the data sent to the state will be populated with the Box 1 number when there are no state adjustments.
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