Responding to catinat1 employee tax expert
Not sure to whom you are actually replying, but my post wasn't about refunds per se. It had to do with not receiving any acceptance/rejection notification of efiled returns after days to weeks which in previous years have in my case come back through TT within a few hours and at most in a day. Since so many others are having the same problem, and some who have finally given up on TT and efiled again elsewhere and have gotten an immediate or almost immediate response wrt acceptance/rejection within hours, I have to seriously wonder whether or not TT actually transmitted my efiled return especially since checking the IRS site (possible since I am owed a refund) shows error/not found. Finally gave up on TT and took and mailed paper return from USPS so at least I know it was actually filed though will greatly delay my refund.
To me it certainly doesn't in the cases where customers are efiling again elsewhere (ie other than TT) successfully doesn't seem to be an IRS problem. Unfortunately in my experience TT always tries to blame the customer or the IRS even for the problems caused by TT. Given another huge problem this year with the endless activation login loop--clearly a TT problem but TT provided NO help--and was also late with some forms that the IRS had available (though TT claimed not) IMO TT has no credibility anymore.
So thanks for responding, but as usual, IMO TT sidesteps the issues and never addresses the real questions. Given all the problems the past few years I have experienced after decades using TT, next year I am going elsewhere and looks like some others are too. I realize TT doesn't care anymore about their customers, IMO it is blatantly obvious.
Please no need for any TT employee tax expert to respond, it is a waste of everyone's time. Customers will IMO just need to eventually figure out how to fix or address the problem (efile elsewhere, file paper return, continue to wait for however long?|) as best meets their individual circumstances.
Good luck to everyone in TT transmittal limbo.
