Hi,
I've been trying for over a week and a half to get someone to resolve my issue. My forms for some reason aren't able to E-file and I have to physically file. The PDF when I download my return does not have any of the printing instructions on what to put in each file (I have 1 federal and 2 state returns) or where to mail it etc that I'm paying money for. I keep getting told to clear my cache and things that are useless and have not helped or changed the PDF output. I need someone to help or give me refund so I can go use another service as TurboTax has not actually done what I paid for.
