DianeW777
Expert Alumni

Get your taxes done using TurboTax

Thank you for the update and confirmation you were able to submit your tax return.

 

It may simply have been the background pieces of data so this is simply for future reference when using TurboTax Online or for many other online experiences.

 

In this type of situation, first please try clearing the cookies and cache.   It handles many issues that seem nonsensical on a regular basis with online activity. 

  • Close your TurboTax return first.

Watch to be sure you are selecting 'all time' as example.  Do not use selections like 'last hour' for those browsers that give  you options.

Once this is complete open your return and try again.

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