Were you using the same username in the Community last year? You could try searching the Community for your username and some other keywords to get to the solution you found last year.
This thread, though focused on a specific issue, has some suggestions that helped other users:
See if the guidance in the TurboTax Help article How do I fix missing screens, buttons, or images in TurboTax Desktop for Windows? will help with your issue.
If you are using TurboTax for Windows, try this for the blank screen problem -
- Save your tax return and close the TurboTax program
- Right click on the TurboTax icon
- Click on Properties
- Click on the Compatibility tab
- Check the box Run this program as an administrator
- Click on Apply and OK
- Start the TurboTax program again and see if the problem persists
If after trying all of the options mentioned you still have the same problem:
See this help article and this one for instructions on how to contact TurboTax customer support depending on which product you are using.
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