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Get your taxes done using TurboTax
Incredible the same is happening to me in 2024 and this has not been fixed. I entered the wrong amount by mistake because I was getting pretty tired after 8 hours in Turbo Tax. I called Customer service, they said that I should use the desktop version. Not very helpful after you've paid for the Web version. Then I'm told that I should not have paid before filing my taxes but there is no way to review your return until you pay.
Then customer service said that I can delete the state return which means that it's going to wipe out data transferred from last year and I'm not sure if I'll get charged again. Now looks like this is not going to help. Thanks for posting.
I ended up entering a correction in one of the free row Other Adjustments. Another solution would be to file and then file an amended return. Aouch.