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Thx MonikaK1.... Unfortunately no luck with any of these suggestions.

 

There is a solution out there as the same thing happened to me last year with 2023 version.  Silly me figured it would be resolved for this years version so I did not bookmark the solution found in the Intuit community and for the life of me cannot remember what it was.  I recall that it was an answer to "blank" screen issues people were having but it had nothing to do with changing resolution or scaling (or obviously any of the other things I've tried.  It had something to with changing something in the Windows environment to get the TT authorized/registered (i.e blacked out screen goes away) and then changing the setting back once application registered.