Yeah TT lady not to be rude but I wasn’t given a reason for not getting my 5 day early. I was approved for refund 2/19 at 5:30 am. DDD of 2/24, so that’s 5 days beforehand. My bank and I have spoken and they do not hold deposits. My refund was approved for the amount I got when filing.
yall not being able to say “we messed up somehow somewhere” is what has us all upset. And not getting straight answers to our questions makes it worse. I’ve used you guys for 10 YEARS and this year, yall lost me as a customer because you’ve gone down hill.
your fees are outrageous, people who got approved 2/19 for a refund date of 2/26 got their 5 day early deposits, I can’t access my tracking on SBTPG because “I don’t have an account,” my receipt says I didn’t order from you this year, yall are a hot MESS and blame us or the IRS for your failings.
stop shifting blame. Yall headed to a lawsuit and gonna owe people a lot more than you can handle at this point.
