it means the IRS never got it to process. so you have not yet filed your 2023 return
if you tried to e-file it after about 10/15/2024, e-filing was closed for 2023, so it has to be printed and mailed. If there are any specific error messages, the issues may have to be addressed other wise you may begetting a notice from the iRS and if you are due a refund it will be delayed. if corrections are needed that can only be done with the desktop version of the 2023 app
system requirements:
https://ttlc.intuit.com/turbotax-support/en-us/help-article/product-system-requirements/minimum-syst...
2023 app:'
https://turbotax.intuit.com/personal-taxes/past-years-products/
