Customer Service Phone Number and 5 Days Early Advertisement

I should've learned a  long time ago that when you have to search for a phone number to support  to any Company,  then there is probably a reason for that. But instead I'm lured by the 5 days early Ad and lo and behold, here I am having to take the time out to create this username so I can get to another phone number and possibly warn anyone else  to not fall for the 5 days early Ad. Now even though mines been issued by the IRS, I'm being told that they cant release to us if the IRS didn't tell them!. This is hilarious because how in Gods name are you going to Advertise on that and not be able to honor that? This kind of stuff will not be tolerated anymore by tax payers.. First of all this Company will lose a lot of business once our taxes are abolished and  that will happen. Secondly, this is wrong and I'm going to make sure this doesn't happen again