1sttimer
Returning Member

Stuck at final step before e-file

At the last step right before I e-file. TurboTax is checking one last time and it’s asking for “a little more information we didn’t get earlier”. It’s asking me to check entries stating similar questions like “Information Worksheet: Taxpayer First Name should not be entered directly on the New York Information Worksheet for electronic filing. You must complete the Federal Personal Information Worksheet.” All the information presented here is accurate, but I’m stuck here and I either have to check again or am presented the option to file by mail. Why is this happening? Can I not e-file? I was actually required to pay for a state e-file so if I can’t efile will I get a refund?