@cramspamcoxnet Here's what I've found so far after trying all the suggestions from this community, none of which worked for me. I called TurboTax and spent about an hour on the phone. I thought they were helpful at the time. They seem to prove that the problem is a conflict with my anti-virus software. When I disable my anti-virus software, TurboTax will run but I wouldn't recommend filing your taxes online with no anti-virus protection. I've since contacted the anti-virus software support and am working with them to try to resolve. They haven't found a fix so far either.
I'm not about to file taxes with no anti-virus protection, so I may have to find something other than TurboTax. I use Webroot SecureAnywhere on my machine for security, and for years I haven't had any issues running any software with it, including TurboTax versions for prior years. If anyone has any ideas I'd appreciate some help.
