I had no problem loading the TT program, and had done several updates and entered some data over a period of weeks. Then one day when I did the recommended updating process, the program would not relaunch. I tried a number of times to no avail. It seemed to be caught in a repeating loop. I asked for help, and someone told me to shut down and restart my computer before trying to open TT again. I did, and then everything worked perfectly.
I don't know if this will help you. I am not very knowledgeable about these things, so that's all I know.
Judy T.
