GEO DONA
New Member

Returns coming back rejected

Had my return checked and rechecked on the Deluxe version of Turbotax software said all was ok. then I received a message from the IRS saying it was rejected because Social Security was saying that the SSN was listed as it belonging to a deceased person. Well I'm not dead. I called SSA and they said nothing wrong with the SSN. I should resend, which I did,  So I refiled and now waiting for confirmation of acceptance. Social Security informs me that they are receiving complaints from Turbotax users for the same problem. I spoke with Turbo Tax support 3 times and no one knows anything.  why does this happen?