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Get your taxes done using TurboTax
Try these troubleshooting steps:
Check your Internet connection. If you continue to have trouble, try exiting the program and logging back in. Try changing browsers (Chrome usually works well).
Try clearing your cache and cookies. If after trying all of the options mentioned you still have the same problem:
See this help article and this one for instructions on how to contact TurboTax customer support depending on which product you are using.
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‎February 18, 2025
6:04 PM