Just a quick add-on to customer issues. I'm a retired senior and have never had to pay for filing with TurboTax because I use the short 1040 form. This year I started with the 'free' version and after I had entered my1099-INT data, the version changed to Deluxe! I didn't really pay attention until I saw what the federal filing amount was.
Pretty sneaky to just randomly add a fee for a form that is used by many consumers for interest on savings, etc.
I spoke with their customer service people and it was to no benefit. The sad part is there's no information from TurboTax regarding this added amount for a form that was free last year. It would have been nice to know before I wasted my time with their software! So frustrating that a company this size has to screw with the consumer to make more money!
