r_1
Level 3

What does it mean when TT post e-file confirmation e-mail SUBJECT says rejected but BODY says accepted?

Submitted e-file online, same as previous years.

 

Confirmation e-mail a few hours later reads as follows in the SUBJECT:

"TurboTax: State Business Filing Rejected - Action Required"

 

In the BODY, however, it reads:

"

Great news, [NAME]!
 
 
 
Your 2024 [State] Corporation filing has been accepted."

 

So which way is it? Obviously Intuit has done absolutely zero QA on TT and hasn't even looked at the messaging sent out.

 

Intuit reps: please advise your customers, is it the SUBJECT of the efile confirmation e-mails, or the BODY - the two are directly contradicting - that is correct.