Not all financial institutions are import partners with TurboTax. It's up to the financial institution to decide whether or not to partner with TurboTax for importing 1099 information. CapitalOne is not a TurboTax import partner, so you cannot import your 1099 information from CapitalOne into TurboTax. It's CapitalOne, not TurboTax, that made that decision.
