I have called support 3 times with no resolution. I have already filed two state efiles and overpaid. I spoke to supervisor and she asked me to buy a new license with no commitment to refund the overcharge on efiles. I have already wasted 3 hours with Turbotax support. I am using turbotax since year 2000 and never had issues with support. Support is not helpful these days so I will just manually file my taxes this time.
