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Charged $89 despite being new user and filling in app?
Hello. I just moved last year to the US, and I decided to use TurboTax this year to profit from the offer of free-tax filling for first-time users through the app by February 18th.
Despite only having a W-2 from my employed and a 1099-INT from my bank, and despite filling everything through the app, I'm being charged $89 for TurboTax Live Deluxe, when a screen before said it was clearly since I was first time user.
Could this be an error on the app? Or is it possible to get it waived?
‎February 17, 2025
2:00 PM