I feel your frustration!! I cannot get any of my financial institutions (Vanguard, eTrade, M1 Finance) to import. I'm using TurboTax Deluxe 2024 on a Windows 11 PC. The only item I was able to import successfully was the W2 from my employer. I've spent 2 days trying to figure this out. My message is always the same, I get "THIS IMPORT WAS UNSUCCESSFUL. INTERNAL SERVER ERROR." That's what I get for Vanguard, eTrade, and M1 Finance. At least 20 times now. I even uninstalled TT2024 and reinstalled. I went to eTrade and selected to share data with 3rd party and disconnected my VPN (a recommendation I found), and nothing. I buy TTax every year (20 years now) so I don't have to figure this particular financial stuff out, that TT imports what is needed and puts it in the right place. I do mine and my kids. Yes, I can put it in myself, but that's why I buy TT. I buy it so it is easier on me, asks the right questions, and imports the info. I have been so disappointed in it this year. There were lots of glitches just finding where to download from (I buy from Amazon and it used to be easy), download process kept stalling, took three times to finally get it. I thought it was a problem on my side, but now I think not. The Help is no help when I want to thoroughly understand a question being asked. I'm going to try to call TT Support since I've followed all other on-line help I could find.
