> When you originally installed your software, did you have a thumb drive in one of your USB drives?
> Or do you have your software installed in OneDrive instead of a local drive?
Not in my case, (as already stated in this thread).
It's amazing to me that no one from TurboTax has let us know if they're looking into this bug, which has existed for years. Does the Turbotax product team even look at this forum?!
You can't get support here, and the phone reps are unaware of the issue and only give completely useless support prior to issuing new license codes for us to burn through until we call them again.
What a completely AWFUL customer experience.
