Try these quick tricks to clear any issues where is not letting you move on from the payment screen
If you are using TurboTax Online try these options
- Check your browser's settings. (Clear your Cache and Cookies)
- Check on your internet connection
- Try using a different web browser
If you are using TurboTax Desktop
- Make sure the software is updated.
- If you haven't rebooted your computer, please do
- Check your firewall and antivirus settings. Make sure they aren't blocking any feature of the software.
If you are still having issues after trying these options, contact Customer Support by clicking the link below
TurboTax Phone Number
