stephms88
New Member

Get your taxes done using TurboTax

I also filed in April of 2024 and Turbo Tax did not submit my 2023 return. I have the receipt showing I paid for the service & the receipt says it was e-filed. The IRS did not recieved my return last year so I'm not sure why I paid turbo-tax for a service they did not follow through on. I saw the response that we are supposed to recieve 2 emails but it's not common knowledge & obviously I only recieved one. I owed $5.00 last year and I am going to be very upset if I'm penalized. I wish I knew the lack of service from last year before filing with turbo-tax this year. PS handling this stuff is a major hassle because I work night shift & am asleep during "normal business hours". Zero stars Turbo Tax.