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Cannot Transmit - Software needs updating, but it has already been updated.
Attempting to transmit my files to fed and state (CA), but I keep getting the same message:
"FAILED_VALIDATION. There is an update available for your version of TurboTax. Before you can file electronically, you'll need to get this update. To do this, go to the Online menu and select Check for Updates."
I did as instructed, but it did not fix my problem. I also saved my file and re-started the application. Still no success.
Of course, I've already paid the state transmission fee of $25 (rather than the promised $20) and now I can't transmit.
Any help would be appreciated.
Topics:
‎February 16, 2025
11:37 AM