TurboTax Premier 2024 is not updating and the STATE will not download. On the below dates with the minutes I have spent a total of 6 hours being put through the ringer, uninstalled and reinstalled TurboTax Premier 2024 at least 7 times, disabled Norton 360, tried to manually do updates and the final response was they didn't know what to do and I needed to install on another computer, like I have a 2nd computer. They had no other answer. What kind of support is this? When does technical support come to my aid? And yes I did the following to no avail: update file w_perrelsuperpatchIS_ttax_2024.exe on your desktop to install the manual update.
1 hour 2/13/2025
45 minutes 2/14/2024
1 hour 15 minutes 2/16/2025
3 hours 6 minutes 2/16/2025
uninstalled and reinstalled Turbotax Premier 2024 at least 7 times
disabled Norton 360
tried to manually do updates
update file w_perrelsuperpatchIS_ttax_2024.exe on your desktop to install the manual update.
