There appears to be an issue with ReCaptcha that needs to be addressed. I tried to import from both Ally and Ameriprise and got the same error message. Took the advice to type in the name - no difference.
I've imported from both of these financial institutions for several years with no issues.
I was also a TurboTax Tax Expert for several years so I'm very familiar with the software.
I think it's a TurboTax/ ReCaptcha bug.
