All of this has been done. I'm not a new user to Turbo Tax and to importing my investment accounts. The steps always given here are steps we have already done and they don't work. Turbo Tax needs to fix their issues when customers are paying for their software. It should run smoothly and seamlessly as a service that's provided. I sign in to my Vanguard account & input the account number along with the document id on Turbo Tax. Import should work 100% of the time. I should be able to do my taxes when I open the software 100% of the time.
