Brokerage/Mutual Funds error message

I've been trying since two days to download brokerage and mutual funds information from the two T. Rowe Price options (Brokerage or Mutual Funds). I've tried many ways, clearing cache, cookies, etc., but get consistently the same message ERROR for site owner: Invalid site key. Any suggestions how I can get this information? This is the first year I'm using the TT download - it always worked flawless with TT CDs. Thank you!