Get your taxes done using TurboTax


@KWCOLLIER wrote:

... Simple solution steps as follows: (Note: I am unsure which of these actually fixed it).

 

1. Update TurboTax (mine already was up to date when I received the error) just to be sure.

2. Update Windows 11 (I installed everything it offered).  Windows 11 update is not really great at status communication, so I just kept rebooting and asking it to recheck for updates until finally it showed that all updates were downloaded and installed 100%.

3. Next I logged into my Intuit account on the same computer I was running TurboTax.

4. Then I logged into my bank account (BNY) on the same computer I was running TurboTax.

5. I then went back into TT to import the 1099s, and it worked!Good luck.

 


Congrats!  I suspect that in your case it was your No. 2 that resolved it for you, and is a good tip for folks to check.   If you have Windows set to check and retrieve updates automatically, there could be incompletely downloaded, or corrupt, or failed Windows updates unknown to the user, or Windows updates that are downloaded but pending--not yet fully installed and lurking in the background.