Can't Import Vanguard Brokerage accounts

I keep getting an error message saying "internal connection error."  I was able to get one of the four accounts transferred when I went to "add a new account," but that won't work for the other three.  I know I can try to do it manually but I paid almost $100 for Turbo Tax so I don't have to figure out if holdings were sold or any of the other tax questions it asks.  I didn't have this problem with the cd version but that is no longer sold.  I'm really disappointed over the last 3 years with Turbo Tax having trouble updating its software and this time we had trouble downloading it, updating it, and now I can't do my taxes.  Over 20 years I have used Turbo Tax so I need it to work when I pay for it.  

 

Anyone know tricks to get it to import so I don't mess up my investment income?