The balance could show as $0 if your return is still in the processing stage. The Virginia Department of Taxation will accept your return and then check the return for accuracy and for signs of fraud. The indicator may not show the refund amount until your return has completely processed (moved from return accepted, to return processed).
The Virginia Department of Revenue will also make adjustments if the state has issued a tax refund offset due to a debt owed. If the Virginia Department of Revenue has received a notice of debt collection, they will offset the refund to $0 and send the refund to the agency requesting payment.
You can follow up with the Virginia Department of Taxation to determine the cause of the change to your return at 804-367-2486.
@stephenrkg
**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
