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How to fix this issue?, ERROR WINDOW: "Hmm looks like we have hit a snag". "We recommend you revisit the last topic you were working on to make sure all your account info's correct".
RE: TurboTax 2024 Desktop, Module WinPerRelease, TurboTax Version
024.000.0293
UPDATED: FEB 10, 2025 and no new updates available today.
O/S: PC Windows 11
===============
REQUEST FOR ACTION:
[A] Please provide a workaround that I can use immediately
[B] Please also give me today an estimate of date for bug fix
CONTEXT: TurboTax 2024 has been working well until now. It completed the "Wages & Income" section just fine.
ERROR STEPS: Then having worked through portions of the "Deductions & Credit" section, TurboTax 2024 falls over itself when in the subsection entitled
- "Cars & Other THings You Own",
- Selected & Completed the "Car Registration & Fees" sub-subsection
- Selected the sub-subsection entitled "Personal Property Taxes" & BAM!, I get the ERROR WINDOW:
- ERROR WINDOW: "Hmm looks like we have hit a snag". "We recommend you revisit the last topic you were working on to make sure all your account info's correct".
- So I try the alternate approach through "VISIT ALL" for "Cars & Other THings You Own" which takes me through the "Car Registration & Fees" sub-subsection successfully. BUT it fails when it tries to proceed into "Personal Property Taxes". Same error window.
‎February 11, 2025
12:49 PM