That is precisely what I have done -- and in spite of double and triple checking my user name and password (which work when I log into ItsDeductible online), I still get the error message, "Unable to sign you into TurboTaxCloud. Please check your sign-in info and try again."
I half suspect that this may be a glitch between TurboTax and my PC's (Windows 11) antivirus program and/or firewall, but I have insufficient technical expertise with which to confirm or refute my suspicions.
