When Turbotax tried repeatedly to transmit our tax to IRS & our state, we got "Your transmission didn't go through. Our records indicate that you are not entitled to e-file one or more formsets." What are formsets, & who is responsible to resolve the problem? This is a tech problem that Turbotax needs to correct in its software? Doesn't sound like something the customer can resolve. So - we have mailed our taxes using the Turbotax printouts, & stopped accessing the Turbotax software for this year.
