Good morning, I would definitely recommend you google and contact "Intuit" directly. This is the company/corporate to contact who own Turbo Tax. You definitely should NOT be required to take any "Live" assistance, and you should NOT be required to file by mail in my humble opinion as a long time user of Turbo Tax.
I was able to move forward, after the Turbo Tax fix of form 8283, and successfully file online. Good luck.
