@ep57 wrote:
I have Premier (Federal+State) and the I am trying to download State form the only way to do is to pay $40!!! I need only one state..
I am a long time user of Turbotax (over 10 years) and never had any issues.
Overall impression of this new SW version is so-so because it is not as user friendly as prior versions.
I don't know why it's trying to charge you for your included state program download. I don't know if you are using Windows or Mac. In any case, first I'd run a "check for updates" to be sure you have the latest program updates. Then exit TurboTax and reboot your computer. Then re-launch TurboTax and try to get the state download.
If that was unsuccessful, and if you are using Windows, if you wish to do so, you can get a full manual update and run it.
FAQ: Manually update TurboTax for Windows software
https://ttlc.intuit.com/turbotax-support/en-us/help-article/update-products/manually-update-turbotax...
If it still tries to charge you for the included state program, please phone Customer Support, and they can either help you fix it or can place a state software download in your account.
Hours are 5AM-9PM Pacific, every day during tax filing season
FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number...
