I purchased the Deluxe Turbo Tax 2024 which included federal/state tax filing. The federal part is working fine but when I try to start up State return then it gets stuck in a loop:
- Download dialog
- Asked me to save the current return
- It states that it is "getting state software"
- Notify me that "Your software is up to date"
Whenever I select the "start" state return then it goes through the loop again.
1. Does the state tax software download any package? I don't see any new files in the download folder. I can only see the file "Windows_PC_TurboTax_Download.exe" which I used to install TurboTax
2. What is the fix? I already uninstall and re-install TurboTax twice
