Hi,
My issue I am experiencing is that the review page is stuck on white screen and won't move. I have entered the necessary information to update and finalize my taxes but the screen just goes white.
I have tried the following steps:
- Clear cookies & caches on browsers (I used 2 different browsers - Safari on mac & Google chrome)
- I tried incognito window
- I called support and screen shared with them the issue I am currently experiencing (called on 02/09/2025) and they said check back on Monday 02/10/2024 to see if the site works.
- I tried using the app on my phone (I updated both MacBook & iPhone to latest update)
What else should I try? I believe support needs to step in and provide better liaison.
Thank you in advance for your assistance!
