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Get your taxes done using TurboTax
From Amazon I bought and downloaded the H&B 2024 TT software for my PC and it was installed on my computer without any issues. I then tried to open my previously purchased H&B 2023 TT software installed on my computer but it did not work. I deleted the 2023 TT software from my computer and downloaded it again. However, during the installation process I keep getting a prompt indicating that the file "_lmx.tropmi_pe_petsysae_lacol_tib46_rgnerepw" cannot be installed because the file cannot be found in the cabinet file "Data1.cab". I double checked my computer settings and rebooted my system multiple times to no avail. I do not think it is my computer settings that is preventing the software from being installed but rather a corrupt file in the downloaded files. What can TT do to fix this download/installation problem?