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Refund amount falls
I've noticed an issue where my refund amount falls unexpectedly after I have entered all my data. I get to the page where it says, "congrats on your refund of xxxx amount", "why is my refund xxxx amount", and "here's what's changed".
After I review this info, I click on the continue button (and without any other data input from me), the refund amount then falls several hundred dollars. This next web page is "you've got a head start on state taxes".
I've cleared my tax return 3 times, started over, and still encounter this unexpected refund drop at this page in the software. I have no idea what is happening in the background, especially with no further data input from me. Anyone else seeing this? Thanks.
‎February 9, 2025
5:54 AM