Hello TurboTax Support,
I recently completed my 2024 tax return using TurboTax and successfully claimed an education tax credit (AOTC) with my 2024 Form 1098-T.
Now, I am currently working on my 2023 tax return using the 2023 TurboTax software, which I purchased directly from your website. I have entered all the information from my 2023 Form 1098-T, but I am receiving the message:
"You can't claim an education tax break."
There is no difference between my 2023 and 2024 tax situations, so I don't understand why the education credit is not applying for 2023.
Could you please help me with the following?
- Why is TurboTax not allowing me to claim an education tax break for 2023?
- Are there any settings or conditions I need to check in my return?
- How can I fix this issue and properly claim the education tax credit for 2023?
I appreciate your assistance and look forward to your response.
