Get your taxes done using TurboTax

I've noticed two disturbing issues with the TurboTax Community:

 

1- Oftentimes the volunteers that answer people's questions totally fail to read the entire thread to fully understand and actually comprehend the matter before they reply, which often provides incorrect, misleading information to anyone reading the thread. 

 

2 - Denial; This is an example of the denial I've often seen in some volunteer's posts with other topics. In this particular case, the ongoing complete denial concerning the TurboTax feature 'Auto-Import' is preposterous!

 

This cannot possibly be what TurboTax wants in their Community...  

 

Those of you who are still denying Auto-Import exists or have willingly bashed its accuracy are expressly damaging the TurboTax brand you have volunteered to help.  Think about that!  If you were a paid employee, that would be grounds for dismissal. Don't you think it's time some of you give this some self-thought and correct your position on the matter? 

 

In addition, some of you are attaching a disclaimer (e.g.**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**). This is totally worthless and simply a CYA of admitting to the strong likelihood of providing incorrect information...  

 

TurboTax customers deserve better than this...    

 

I'm looking at you; fanfare, DoninGA and xmasbaby0